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What Users Want From a Tool for Analyzing and Documenting Electronic Questionnaires: The User Requirements for the TADEQ Project

Office for National Statistics, United Kingdom

National Statistical Institutes (NSIs), research institutes, and commercial marketing research organizations are making an increased use of computer-assisted interviewing (CAI) systems for collecting survey data. The growing possibilities of computer hardware and software have made it possible to develop very large and complex electronic questionnaires. In consequence, it has become more and more difficult for developers, interviewers, supervisors, and managers to keep control of the content and structure of CAI instruments. The TADEQ project proposes to develop a flexible tool for documenting and analyzing electronic questionnaires. As a documentation tool, it must be able to produce a human-readable presentation of the electronic questionnaire. This article will describe the first stage of the project: the user consultation and translation of the results into a user requirement to serve as a basis for the remainder of the project.

Key Words: TADEQ • user requirements • documentation • flexibility • electronic questionnaires

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