Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

CiteULike is a free service for managing and discovering scholarly references - click here to get started.

Sign In to gain access to subscriptions and/or personal tools.
Social Science Computer Review
This Article
Right arrow Full Text (PDF)
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Right arrow Citation Map
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Morgan, S. J.
Right arrow Articles by Symon, G.
Right arrow Search for Related Content
Social Bookmarking
Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

Computer-Mediated Communication and Remote Management

Integration or Isolation?

Stephanie J. Morgan

University of London, s.morgan{at}org-psych.bbk.ac.uk

Gillian Symon

University of London, g.symon{at}bbk.ac.uk

The use of intranets and e-mails to communicate with remote staff is increasing rapidly within organizations. Formany companies this is viewed as a speedy and cost-effective way of keeping in contact with staff and ensuring their continuing commitment to company goals. This article highlights the problems experienced by staff when managers use intranets and e-mails in an inappropriate fashion for these purposes. Issues of remoteness and isolation will be discussed, along with the reports of frustration and disidentification experienced. However, it will be shown that when used appropriately, communication using these technologies can facilitate shared understanding and help remote staff to view their company as alive and exciting. Theoretical aspects will be highlighted and the implications of these findings will be discussed.

Key Words: remote management • e-mail • intranet • organizational attachment

Social Science Computer Review, Vol. 20, No. 3, 302-311 (2002)
DOI: 10.1177/089443930202000307
Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?