This Article Full Text (PDF) References Alert me when this article is cited Alert me if a correction is posted Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via Google Scholar Citing Articles via Scopus Google Scholar Articles by Xenakis, A. Articles by Macintosh, A. Search for Related Content Social Bookmarking                         What's this?

Trust Analysis of the U.K. e-Voting Pilots

Ann Macintosh

International Teledemocracy Center, Napier University

This article explores the issue of trust in the context of the e-electoral process based on the experience gained through the 2002 and 2003 U.K. e-voting pilots. In our analysis, we adopt a process-stage approach to e-elections. We identify the different agents involved in the e-electoral process so as to indicate who generates trust and to whom they convey their trust during the evolution of the process. We then describe agent responsibilities for each of the process stages to identify the issues that require trust between agents. Thus we indicate why trust was needed to support the deployment of the pilots. Based on our analysis we describe cases where "inherited trust" was indirectly conveyed between agents. Finally, because trust in e-voting is primarily needed from the electorate, we propose four levels of social acceptance for the e-voting process and discuss some trust-building arguments for prospective public administration e-transaction environments.

Key Words: e-voting • e-democracy • trust • social acceptance

Social Science Computer Review, Vol. 23, No. 3, 312-325 (2005)
DOI: 10.1177/0894439305275853


CiteULike    Complore    Connotea    Del.icio.us    Digg    Reddit    Technorati    Twitter    What's this?