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The Dynamics of Computerization in a Social Science Research Team: A Case Study of Infrastructure, Strategies, and Skills

Rob Kling

This paper examines the dynamics of computerization in a PC-oriented research group through a case study. The time and skill in integrating computing into the labor processes of research are often significant "hidden costs" of computerization. The key role played by computing infrastructure in reducing these costs may be enhanced by careful organization. We illustrate computerization strategies that we have found to be productive and unproductive. Appropriate computerization strategies depend as much on the structuring of resources and interests in the larger social setting as on a techmcal characterization of tasks. Keywords: microcomputing, infrastructure, computer impacts, social impact of computing, training, computing support, computenzation and worklife.

Social Science Computer Review, Vol. 9, No. 2, 246-275 (1991)
DOI: 10.1177/089443939100900205


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