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First published on December 3, 2007, doi:10.1177/0894439307301895

Social Science Computer Review 2008;26:178.

A more recent version of this article appeared on May 1, 2008

Article

Perceived Authority and Communication Channel: Experiments with Instant Messaging

Mark Tremayne*, Xin Chen, Nilo Figur, and J. Sonia Huang

University of Texas at Austin

* To whom correspondence should be addressed. E-mail: tremayne{at}mail.utexas.edu.


  Abstract
The effects of diminished social context cues in computer-mediated communication between students and instructors are examined using instant-messaging (IM) technology. Two experiments verified such effects, students perceived informal surroundings in IM and, in one experiment, decreased presence of the instructor, but results of hypothesized effects on the perceived authority of the instructor were mixed. Students did show more self-centered behavior in IM but experienced increased feelings of regulation.


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