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Social Science Computer Review
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Article

Voters Perceptions of Voting Technology: Paper Ballots Versus Voting Machine With and Without Paper Audit Trail

Menno de Jong1*, Joris van Hoof2, and Jordy Gosselt2

1 University of Twente, the Netherlands
2 University of Twente, The Netherlands

* To whom correspondence should be addressed. E-mail: M.D.T.DeJong{at}utwente.nl.


  Abstract
Despite their unmistakable advantages, the use of voting machines in elections is a topic of vivid debates. This article focuses on the experiences of voters using three types of voting equipment: (a) a paper ballot, (b) a voting machine, and (c) a voting machine with paper audit trail. An independent-groups experiment was conducted in which voters had to cast a vote for a donation to a charity organization and afterwards filled out a questionnaire about their voting experiences. The paper ballot was considered to be the most anonymous way of voting, especially by female voters. The voting machine (with or without paper trail), on the other hand, was considered to be more user-friendly than the paper ballot and gave the voters more confidence that their votes would actually be processed correctly. No differences were found between the voting machine with and without paper audit trail.

First published on December 18, 2007, doi:10.1177/0894439307312482

Social Science Computer Review 2008;26:399.

A more recent version of this article appeared on November 1, 2008

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